Learn more about our web design process

We approach every project with energy, creativity and passion to learn more about your business. Our collaborative process is effective and delivers results.


1. Scope

Timescale: Pre-project

First things first, we need to find out the outline of your project, your ambitions and the outcomes that would make you view it a success. Early discussions provide an opportunity for us to outline how we work, our vision and ensure that we’re a good fit for each other. We’ll help establish the best routes forward and outline some key routes or options.

2. Discovery

Timescale: 1 week

The discovery phase helps us understand your business, competition, opportunities and challenges. This knowledge feeds into all future decisions and enables us to give you the very best recommendations.

It’s a merge of our creative and technical expertise with your unique knowledge in your field, with direct discussion with our team of developers and creative.

3. Planning

Timescale: 1-2 weeks

For larger or complex projects we’ll incorporate a distinct planning stage. It’s at this point we create a site map, outline of routes users will navigate through your site and note any technical requirements or hurdles. We’ll discuss any requirements for content, photography, video and agree on timescales for delivery. With over 10 years experience, we’re experts at what we do and on smaller projects this phase will be included within Discovery.

4. Design

Timescale: 2-3 weeks

With the research stages complete its time to put the planning into action, creating high-detail design comps of key pages and elements in Photoshop. We involve you throughout, sharing sketches and concepts early to involve you in the process. For branding projects we generally create 2-3 creative routes, refine and finalise for approval.

5. Development

Timescale: 2 weeks+

With the design signed-off it’s time to see things in action as our developers begin to breathe live into the design, building a site that’s viewable in your browser on one of our development servers (away from the public). This gives people involved in the project a chance to try out the mechanics of the website and ensure it will achieve the objectives and perform as imagined.

6. Testing

Timescale: Throughout and 1 week pre going live

We run varying tests throughout the process, including a full code review after initial development as well as cross-browser and load time testing prior to going live. We ensure all our designs work across modern browsers and platforms to give end users a consistent and rewarding experience. We can support older browsers for specific audiences, but it must be outlined at the outset.

7. Launch

Average Project Timescale: 8 weeks

An exciting time and culmination of all the hard work, with your site being moved into its live environment making it publicly viewable. We run through some post live checks and closely monitor the search engines if the work included a restructure of the site map.

8. Growth

With the project live we help support and provide strategy for growth. We tailor a bespoke strategy for your needs to combine our team as well as investment funding and SEO partners. We review your original objectives, looking at analytics to monitor progress and can report monthly.

Grow your digital and realise your potential