Realising Designs web design Canterbury Kent, Canterbury based web designer Kent, Hosting, Domain names, Graphic Designer, Illustrator and Sketch artist.

If you sell on-line, whether large or small and you despatch goods then you definitely need to be clued up on the Distance Selling Regulations.  If you don’t then you might get a nudge from the Office of Fair Trading and some unhappy customers.  Basically the act provides the customer 7 days as a cool-off period for which they can notify you that they intend to return the goods and then a further period in which to actually do so.  As the seller you are also obliged to refund the full amount including the postage cost originally charged and without additional charges.  You can read more info on the OFT website.

This entry was posted on Saturday, December 19th, 2009 at 5:34 pm and is filed under Web design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. Do you sell online? Are your terms legal?

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